Groupe PSA is committed to providing continued support to essential services and key workers during the COVID-19 pandemic.

As a result, Groupe PSA is proud to announce that the Roadside Assistance program has now been extended for the duration of the COVID-19 pandemic to all NHS workers who currently drive a Peugeot, Citroën, DS Automobiles or Vauxhall vehicle and do not already have any mechanical breakdown cover.

The Roadside Assistance program has previously been available only to customers who have purchased a new Peugeot, Citroën or Vauxhall for twelve months, three years for DS, from the date of first registration. This new extension will be offered regardless of vehicle age, mileage or if the vehicle has previously been maintained outside the Peugeot, Citroën, DS Automobiles or Vauxhall Authorised Repairer network.

If the vehicle is immobilised on the road or at home, Roadside Assistance will be sent out to get it back on the road. If the vehicle is unable to be mobilised at the roadside, a suitable recovery will be arranged for the vehicle to be taken to the nearest Peugeot/Citroën/DS Automobiles/Vauxhall Authorised Repairer or Independent Motor Trader of the driver’s choice, up to a distance of 10 miles, and a taxi will be offered for the driver and passenger(s) to continue their journey to a single destination up to 20 miles. 

In addition to the extension of the Roadside Assistance program, goodwill payments have been increased to support and mobilise NHS workers whose Peugeot, Citroën, DS Automobiles and Vauxhall vehicles are no longer within the manufacturer's warranty.

To make use of Groupe PSA’s Roadside Assistance, all NHS staff need do is call the following numbers:

  • Peugeot Roadside Assistance contact number
- 0800 197 2045
  • Citroën Roadside Assistance contact number
- 0800 197 2046
  • DS Automobiles Roadside Assistance contact number        
- 00800 24 24 07 07
  • Vauxhall Roadside Assistance contact number
- 0800 197 2049

and quote ‘NHS Key Worker’

Who is covered?
All NHS staff driving a Peugeot/Citroën/DS Automobiles/Vauxhall vehicle with a current NHS Care Identity Number (Smart Card) or Trust ID Badge will be required to support their eligibility to the program.

Roadside Assistance- Services not included
The service only covers manufacturer-based or mechanical faults on the vehicle. The cost of any parts or specialist services required to complete a vehicle repair remains the customer’s responsibility as does any breakdown resulting from a fault that we have previously attended where the original fault has not been properly repaired or advice  given has not been followed after a temporary repair. Onwards mobility is not covered to work/home.

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Media contact: Jeremy Townsend – 

About Groupe PSA
Groupe PSA designs unique automotive experiences and delivers mobility solutions to meet all customer expectations. The Group has five car brands, Peugeot, Citroën, DS, Opel and Vauxhall and provides a wide array of mobility and smart services under the Free2Move brand. Its ‘Push to Pass’ strategic plan represents a first step towards the achievement of the Group’s vision to be “a global carmaker with cutting-edge efficiency and a leading mobility provider sustaining lifetime customer relationships”. An early innovator in the field of autonomous and connected cars, Groupe PSA is also involved in financing activities through Banque PSA Finance and in automotive equipment via Faurecia.

Media library: @GroupePSA_EN